These Terms and Conditions (“Agreement”) set forth the legally binding terms for leadership coaching services provided by The Brooklyn Inc (“Coach,” “I,” or “Me”) to you (“Client,” “You,” or “Your”). By engaging in coaching services, you agree to abide by these terms.

1. Confidentiality

1.1 All discussions, coaching sessions, and materials shared between the Coach and Client will remain strictly confidential.
1.2 The only exceptions to confidentiality include:

• If the Client expresses intentions to harm themselves or others.
• If there is a legal obligation to disclose information (e.g., court order).

1.3 The Coach may share generalized insights, case studies, or anonymized data for professional development, but no personally identifiable information will be disclosed.

2. Nature of Coaching Services

2.1 Coaching is a professional relationship designed to facilitate self-improvement, leadership development, and personal growth. It is not therapy, counseling, or a substitute for professional psychological, legal, or financial advice.
2.2 The Client acknowledges that results may vary based on individual effort and external factors beyond the Coach’s control.

3. Client Responsibilities

3.1 The Client agrees to participate fully in coaching sessions, be open to feedback, and take responsibility for implementing discussed strategies.
3.2 The Client understands that coaching requires commitment and acknowledges that progress is dependent on their active engagement.

4. Fees and Payment

4.1 Payment terms, including rates and due dates, will be communicated before the start of services.
4.2 Fees are non-refundable unless otherwise specified in a separate refund policy.
4.3 If payment is not received by the due date, coaching sessions may be suspended until the outstanding balance is settled.

5. Cancellation and Rescheduling

5.1 The Client may cancel or reschedule a session with at least 24 hours’ notice. Failure to provide adequate notice may result in forfeiture of the session fee.
5.2 The Coach reserves the right to reschedule a session if unforeseen circumstances arise, with reasonable notice given to the Client.

6. Termination of Services

6.1 Either party may terminate this Agreement with written notice.
6.2 The Coach reserves the right to terminate the coaching relationship if:

• The Client consistently fails to engage in sessions or adhere to agreed-upon commitments.
• The Coach determines that the Client would be better served by another professional.
• The Coach is no longer able to provide comparable services to the Client.
  6.3 If the Client has prepaid for services, any applicable refunds will be determined on a case-by-case basis.

7. Limitation of Liability

7.1 The Client acknowledges that coaching results are not guaranteed.
7.2 The Coach is not liable for any indirect, incidental, or consequential damages resulting from coaching services.
7.3 The Client agrees to release the Coach from any claims, liabilities, or demands arising from participation in coaching.

8. Governing Law

8.1 This Agreement shall be governed by and construed in accordance with the laws of the state of Maryland.
8.2 Any disputes arising from this Agreement shall first be attempted to be resolved through informal discussions before pursuing formal legal action.

9. Amendments

9.1 The Coach reserves the right to update these Terms and Conditions at any time. The Client will be notified of any material changes.

By engaging in coaching services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.